Read our call charges and information

Residential

0845 - For BT residential customers, calls will cost no more than 4p per minute, plus 9.05p call set-up fee (current at October 2009). The price on non-BT phone lines may be different.

0870 - For BT residential customers, calls will cost no more than 8p per minute, plus 9.05p call set-up fee (current at October 2009). The price on non-BT phone lines may be different.

0844 581/811/848 - For BT residential customers, calls will cost no more than 5p per minute, plus 9.05p call set-up fee (current at October 2009). The price on non-BT phone lines may be different. Please check the BT price list for charges for other 0844 numbers as charges vary depending on the 3 digits following 0844. 

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor or record phone calls.

Business

0845 - For BT business customers, calls will cost no more than 4p per minute, min call charge 5.9p (current at October 2009). The price on non-BT phone lines may be different.

0870 - For BT business customers, calls will cost no more than 11.5p per minute, plus 9.05p call set-up fee (current at October 2009). The price on non-BT phone lines may be different.

0844 581/811/848 - For BT business customers, calls will not cost more than 5p per minute, min call charge 5.9p (current at October 2009). The price on non-BT phone lines may be different. Please check the BT price list for charges for other 0844 numbers as charges vary depending on the 3 digits following 0844.

Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.

Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.

To maintain a quality service, we may monitor or record phone calls.