Call us
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To find out more or apply for a product or service, you can find the right phone number here. They're listed alphabetically by service. If you're an existing customer, you can also call us on 08457 555 555.
Read our call charges and information
The Online Banking Helpdesk is only for customers wanting help or information on Online Banking.
| Product or service | Phone number | Information & opening hours |
|---|---|---|
| A | ||
| Accessible services | 0800 400 100 (select option 3) | For information on products and services in Braille, large print or audio tapes. Order brochures via our Accessible services website |
| B | ||
| Barclaycard | ||
| Customer services for existing customers | 0844 811 9111 | Lines open 24 hours, seven days a week |
| For information and to apply | 0845 766 0758 | Lines open Monday to Friday 8am-8pm and Saturday 8am-2pm |
| Deaf helpline (Minicom) | 0800 587 2104 | Lines open 24 hours, seven days a week |
| Barclaycard Internet Banking | 0844 556 0105 (Outside the UK dial +44 1642 332 308) | Lines open Monday to Friday 8am-10pm, Saturday 10am-6pm, Sunday 11am-7pm |
| Branches | ||
| For locations, phone numbers, opening hours and disability access information | 0800 400 100 (Select option 3) | Lines open Monday to Sunday 7am-11pm Use our Branch locator |
| C | ||
| Cardholder protection | ||
| For information and to register | 0844 848 2916 | |
| Report lost or stolen cards (Existing customers) | 0808 100 6667 (Outside the UK dial +44 1904 544 666) | Lines open 24 hours, seven days a week. UK calls are free. You can reverse charge outside the UK |
| Cash machines | 0800 400 100 (select option 1) | Lines open Monday to Sunday 8am-11pm. Find a cash machine |
| Current accounts | ||
| Existing customers - general enquiries and account servicing through our Telephone Banking service (please register for this first) | 08457 555555 (outside the UK dial +44 24 7684 2100) | 24-hour push button service. Talk to an adviser Monday to Sunday 7am-11pm To register for Telephone Banking, call the number at the top of your statement. Lines open Monday to Sunday 7am-11pm |
| Helpline for First Additions account holders | 0845 600 7722 | These helplines are only available to account holder of First Additions, Additions, or Additions Plus |
| Helpline for Additions account holders | 0845 723 1103 | |
| Helpline for Additions Plus account holders | 0845 300 3466 | |
| Apply for a Barclays Bank Account | 0500 007 234 | Lines open Monday to Friday 8am-6pm, and Saturday 9am-2pm. Apply for a Barclays Bank Account online |
| For all other current accounts, including youth accounts, students & graduates visit your local Barclays branch Branch locator | ||
| F | ||
| Financial advice | ||
| To make an appointment with a Barclays Financial Adviser | 0845 070 5099 | Lines open Monday to Friday 9am-5pm, or contact any branch |
| Fraud | ||
| To contact us if you believe your account has been fraudulently used | 0845 7555 555 | Talk to an adviser Monday to Sunday 7am-11pm |
| I | ||
| Insurance | ||
| Car insurance | To apply: 0800 197 1150 (please quote INT) | Get a
car insurance quote
online Lines are open Monday-Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm |
| Health cover | 0800 316 2825 | Get a
quote
online Lines are open Monday to Friday 8am-8pm and Saturday 9am-4pm |
| Home insurance (building and contents) |
0800 068 8097 or Textphone: 0800 828 925 | Get a
quote
online Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm |
| Travel insurance | 0800 015 4751 | Get a
quote
online Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm |
| Payment Protection Insurance | 0500 500 700 or Textphone: 0870 400 4855 Disability helpline: 0870 400 4854 | Download claim forms Lines open Monday to Friday 8am-10pm |
| International Banking | +44 1202 648 921 | See our International Banking site |
| Interest rates | 0845 603 0845 | Look at
All savings interest rates
online Lines open Monday to Friday 8.30am-5.30pm and Saturday 9am-1pm. |
| L | ||
| Loans | ||
| Barclayloan | ||
| For information and to apply | 0800 716 598 | Lines open Monday to Sunday 8am-10pm. Existing Online Banking customers can Log in to Online Banking to apply for a Barclayloan. If you aren't a Barclays customer, visit any branch |
| Barclayloan Plus | ||
| For information and to apply | 0800 716 598 | Lines open Monday to Sunday 8am-10pm. |
| Homeowner loan | ||
| For information and to apply | 0800 183 0513 |
Apply online
Lines are open Monday to Friday 9am-7.30pm and Saturday 9am-5pm. |
| Career development loan | ||
| To request an application form | 0845 607 0080 | Lines open Monday to Sunday 8:30am-8pm. |
| For information or to apply (existing current account customers) | 0845 609 0060 (Select option 2) Textphone: 0500 442211 |
Lines open Monday to Friday 9am-7pm |
| Lost and stolen cards | ||
| General helpline for customers with Barclays bank cards | 01604 230 230 (outside the UK dial +44 1604 230 230). | Lines open 24 hours, seven days a week. |
| Cardholder Protection | ||
| To cancel all your cards, for existing policy holders only | 0808 100 6667 (outside the UK dial +44 1904 544 666) | Lines open 24 hours, seven days a week. UK calls are free. You can reverse charges outside the UK. |
| M | ||
| Mortgages | ||
| For new mortgages and additional borrowing | 0800 316 5500 | Lines open Monday to Friday 9am-8pm and Saturday 9am-2pm |
| For existing mortgage queries | 0800 022 4022 | Lines open Monday to Friday 8:30am-5:30pm |
| Buy to Let mortgages (sales) | 0845 075 7060 | Lines open Monday to Friday 9am-6pm. |
| Buy to Let mortgages (servicing) | 0845 604 0581 | Lines open Monday to Friday 9am-5pm. |
| O | ||
| Online Banking Helpdesk | ||
| If you've forgotten your log-in details (passcode, membership number, memorable word) | Re-set log-in details | |
| To register if you have a current account and Connect/VISA Electron card | Register for Online Banking | |
| To register without a Connect card or if you're an existing user needing help | 0845 600 2323 (outside the UK dial +44 247 684 2063) | Lines open Monday to Sunday 7am-11pm. |
| Overdrafts | ||
| Existing Online Banking customers | Log in to Online Banking to apply for an overdraft or visit any branch. | |
| P | ||
| Premier Banking | 0845 850 1000 | |
| Protection and pensions | ||
| Critical illness, income protection, stakeholder pensions | 0845 070 5099 | Lines open Monday to Friday 9am-5pm. |
| S | ||
| Savings and investments | ||
| New customers | For information or to apply for all Savings accounts , contact any branch. | |
| Existing Barclays customers | 08457 555555 | Existing Barclays customers only. |
| E-savings Account (for Online Banking customers only) |
Existing Online Banking customers can Log in to Online Banking to apply for E-savings. | |
| Barclays Savings Bonds | 0500 007 234 (Bonds only) |
Lines open Monday to Friday 8am-6pm, and Saturday 9am-2pm. |
| Euro Savings Account | 0845 600 6664 (Select option 2) |
Lines open Monday to Friday 8am-8pm. |
| Barclays Treasury Deposits | Apply in your local branch. Branch locator | |
| Cash ISA & Savings Bonds servicing requests (existing customers only) | 0845 603 0845 Textphone: 0800 783 7303 |
Lines open Monday to Friday 8:30am-5:30pm and Saturday 9am-1pm |
| Tax-free savings | ||
| For help on whether you're eligible to receive interest tax-free, call the HM Revenue & Customs Registration Helpline | 0845 980 0645 | Lines open Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm |
| Stockbrokers | ||
| Stocks and shares, Sharedeal Plus, advisory service | 0845 777 6776 (Barclays Stockbrokers) | Lines open Monday to Friday 8am-6pm and Saturday 9am-1pm |
| Online Sharedealing | ||
| Online Sharedealing For problems registering |
0845 601 7788 | Apply for online sharedealing on the
Barclays Stockbrokers
website Lines open Monday to Thursday 7.30am-8.30pm, Friday 7.30am-6pm and Saturday 9am-2pm |
| T | ||
| Telephone Banking | ||
| To register | Call the number at the top of your statment | Lines open Monday to Sunday 7am-11pm |
| For existing customers to call | 08457 555555 (outside the UK dial +44 24 7684 2100) | 24 hour push-button service. Talk to an adviser Monday to Sunday 7am-11pm. |
| Travel insurance | 0800 015 4751 | Get a
quote
online. Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm. |
| Travel money & travellers cheques | 0845 600 80 90 (Select option 3) | Lines open Monday to Friday 8am-8pm and Saturday 9am-5pm. You can also apply online from our Foreign Currency Account page |
| W | ||
| Will writing and Executor and Trustee Service | 08457 660 936 Textphone: 0845 601 0037 | For more information and to apply, visit the
Executor and Trustee Service
website. Lines open Monday to Friday 9am-5pm |
Important information about our phone numbers and call charges
The Textphone numbers quoted are for use by hearing impaired customers who have access to a Textphone or Minicom. Where no Textphone number is listed, you can call us using TextDirect.
To maintain a quality service, we may monitor or record phone calls. The following is a guide to call charges from landlines within the UK:
Read our call charges and information